Privacy policy

Pro-Lean Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://prolean30.com/ (the "Site").


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" track actions that occur on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you navigate the site.

Additionally when you make or attempt to make a purchase on the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including card numbers credit card), email address and phone number. We call this information "Order Information".

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and sending invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Review our orders for potential risk or fraud; and
When consistent with preferences you have shared with us, to provide you with information or advertisements relating to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating analytics on the how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store - you can find out more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site. To learn more about how Google uses your personal information, click here: https://www.google.com/intl/en/policies/privacy/. You can also deactivate Google Analytics at the following address: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications which we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.

You can choose not to receive targeted advertising:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.


DO NOT FOLLOW

Please note that we do not alter our Site's data collection and use practices when we see a "Do Not Track" signal on your browser.



VOS DROITS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below. Additionally, if you are a European resident, we note that we are processing your information in order to perform contracts we may have with you. (for example if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION

When you place an order through the Site, we will retain your order information for our records unless you ask us to delete that information.


CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have any questions, or would like to file a complaint, please contact us.

105 rue Bellehumeur, Gatineau, QC, J8T 6K5, Canada